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Quality Policy
 
As a leading system integrator organization, Firepro believes that delivering quality in everything it does is a personal responsibility of every employee in the organization. Firepro is committed to delivering systems and services that are reliable; within the specified budget, time frame and as per the agreed scope. Each Business Vertical/Regional Business Head is personally responsible for implementing this policy.

We will:
     
  Ensure that all our personnel are trained in Quality Assurance and Quality Control on continual basis at all levels
     
  Monitor and ensure the purchase of materials from suppliers who have a proven ability to consistently satisfy the agreed and laid down quality standards and specifications
     
  Provide and ensure that the quality control mechanisms are sufficiently and effectively applied at all times on our sub-contractors and other parties involved in our projects
     
  Ensure Quality Assurance of our services to both internal and external customers
     
  Endeavour to satisfy and meet the needs and expectations of our customers
     
  Periodic reviews of the implementation of the quality policy will be done by the Apex Quality Council and Regional Quality Councils. The Policy Statement will be reviewed annually as a part of the management review process, to ensure its continued relevance and adequacy
 
 
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